bk177's Privacy Policy

bk177 may collect the following types of information to operate its services properly and to ensure the highest level of security for users:

• Identity Information: Name, date of birth, email address, and contact details provided at the time of account registration.
• Financial Information: Mobile numbers and transaction identifiers provided during transactions via bKash, Nagad, Rocket, or Upay — full account details are never stored.
• Technical Information: IP address, browser type, device information, access times, page visit data, and cookie-related information.
• Activity Information: Gaming history, betting records, bonus usage details, and participation in promotions.
• Support Information: Messages and complaint details submitted via live chat or email at [email protected].

bk177 collects user information through the following methods:

• Direct Submission: When you create an account, make a deposit, withdraw funds, or contact the support team.
• Automatic Collection: Browsing behaviour and technical information are collected through cookies, web beacons, and log files.
• Third Parties: Information may be collected from payment processors, identity verification services, and KYC partner organisations.

bk177 uses your information only for the following legitimate purposes:

• Creating and managing accounts and verifying identity.
• Processing financial transactions and confirming deposits and withdrawals.
• Preventing fraud, money laundering, and unauthorised access.
• Providing customer support and resolving complaints.
• Improving platform performance and developing new features.
• Complying with applicable laws, regulations, and regulatory guidelines.
• Providing responsible gaming guidance and alerts.
• Sending relevant offers and promotional information (only with your consent).

bk177 does not sell your personal information to any third party for commercial purposes. However, limited information may be shared in the following circumstances:

• Payment Partners: Only the information necessary to complete transactions is shared with mobile financial service providers such as bKash, Nagad, Rocket, and Upay.
• Technology Service Providers: Information is shared with IT infrastructure, cloud storage, and cybersecurity partners under strict confidentiality agreements.
• Legal Obligations: Information may be disclosed in response to court orders, requests from law enforcement agencies, or other legal requirements.
• Business Transfers: In the event of a business merger, acquisition, or asset sale, relevant information may be transferred. You will be notified in advance in such cases.

Third-party service providers are required to process your information according to our instructions and may not use it for any purpose of their own.

The bk177 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: These ensure the core functionality of the site; they are essential for maintaining login sessions and security.
• Functional Cookies: These remember your preferences and settings, such as language selection and screen layout.
• Analytical Cookies: These are used to understand how users interact with the site and to improve the platform.

You can control or disable cookies from your browser settings. Please note that disabling certain cookies may cause some features of the site to not work properly.

bk177 applies industry-standard security measures to protect your information. Our security measures include:

• SSL (Secure Socket Layer) encryption technology, which keeps data transmission secure.
• High-level encryption for storing sensitive information.
• Regular security audits and vulnerability testing.
• Firewalls and intrusion detection systems to prevent unauthorised access.
• Access to data is restricted to authorised personnel only.

Your information will be retained for as long as your account remains active or as needed to provide services. Certain information may be retained for a specified period as required to meet legal obligations.

As a bk177 user, you have the following rights:

• Right to Access: You have the right to request a copy of the information we hold about you.
• Right to Rectification: You have the right to request correction of any inaccuracies in your information.
• Right to Erasure: In certain circumstances, you have the right to request deletion of your information, subject to legal obligations.
• Right to Object to Processing: You have the right to object to your information being used for marketing purposes.
• Right to Data Portability: You have the right to receive your information in a structured, machine-readable format.
• Right to Withdraw Consent: You may withdraw consent from optional data processing at any time.

To exercise these rights, email [email protected] or use our 24/7 live chat support. We will process your request in a timely manner.

bk177 is an adults-only platform. Our services are intended for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. If we become aware that a minor's information is in our database, immediate steps will be taken to delete it and the associated account will be closed.

If a parent or guardian suspects that their child is using our platform, please contact us immediately.

In certain circumstances, your information may be processed or stored outside Bangladesh. In such cases, bk177 ensures that:

• The necessary safeguards are maintained during the transfer of data.
• Third-party partners follow protection standards equivalent to this Policy.
• International data protection regulations are duly observed.

bk177 reserves the right to modify this Privacy Policy as needed. If any significant changes are made, we will notify you through the following methods:

• Publishing a clear notice on the website.
• Sending a notification to your registered email address.
• Requesting a review of the updated policy at the time of login.

If you continue to use the platform after the updated policy is published, you will be considered to have agreed to the updated policy. You are therefore advised to review this page regularly.

bk177 believes in responsible gaming. As part of this, we monitor your gaming activity data so that timely support can be provided if any signs of problematic gaming appear. This monitoring is solely for your protection and will never be used for commercial purposes.

To learn more about responsible gaming, visit our Responsible Gaming page.

This Privacy Policy will be governed by applicable law. Any dispute relating to this Policy will first be attempted to be resolved through discussion. If a resolution cannot be reached through discussion, the appropriate legal process will be followed.

If you have any questions or concerns about any aspect of this Policy, please contact us directly. Our support team is available 24 hours a day, 7 days a week to assist you.